Introduction

Control Remote Universal ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in the following ways:

1. Personal Information

We do not collect personal information such as your name, email address, or phone number unless you voluntarily provide it to us, for example, when contacting customer support at yaokongqi1098@163.com.

2. Usage Data

When you use the App, we may automatically collect certain information about your device and usage patterns ("Usage Data"). This may include:

• Device information, such as your device model, operating system version, unique device identifiers (e.g., IDFV), and hardware settings.
• Usage information, such as the features you use, the actions you take within the App, the time and duration of your sessions, and the frequency of your use of the App.
• Network information, such as your IP address, network type, and connection status.

3. Device Data for Functionality

To provide core functionality, the App may access certain device features with your permission:

• Infrared (IR) Blaster: The App uses your device's IR blaster to send remote control commands to compatible appliances. No data is collected or stored through this functionality.
• Bluetooth: The App uses Bluetooth to discover and connect with nearby smart devices. This may involve collecting device names, MAC addresses, and connection status to establish communication, but this information is not stored beyond the active session.
• Location Services (Optional): If you enable location services, the App may use your approximate location to suggest devices in your vicinity or for area-based device grouping. You can disable location services at any time through your device settings.
• Environmental Sensors (Optional): If your device has built-in temperature or humidity sensors, the App may access this data to display area-specific environmental information. This data is stored locally on your device and not transmitted to our servers.

4. User-Provided Content

You may choose to provide information such as device names, room labels, and custom remote configurations. This information is stored locally on your device and may be backed up to your iCloud account if you enable iCloud sync (see Section 5 for details).

How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve the App: To operate and maintain the App, including troubleshooting, bug fixes, and enhancing functionality based on usage patterns.
• To Personalize Your Experience: To tailor the App to your preferences, such as remembering your device configurations and room groupings.
• To Communicate with You: To respond to your inquiries, provide customer support, and send important updates about the App (if you contact us via email).
• To Analyze Usage: To understand how users interact with the App, identify trends, and improve our services. This analysis is performed using aggregated, anonymized data.

Data Storage and Retention

Local Storage: Most of your data (device configurations, room settings, usage preferences) is stored locally on your device. This data remains on your device unless you uninstall the App or reset your device.

iCloud Sync (Optional): If you enable iCloud sync, your device configurations and settings may be backed up to your iCloud account. This is managed by Apple's iCloud service, and we do not have access to your iCloud data. For more information, see Apple's Privacy Policy.

Server Data: We may temporarily store Usage Data on our servers for analytics and improvement purposes. This data is anonymized and aggregated, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose information in the following circumstances:

• Service Providers: We may share anonymized, aggregated data with third-party service providers to help us analyze App usage and improve our services. These providers are contractually obligated to protect the confidentiality of the data and are prohibited from using it for any other purpose.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, as well as that of our users or others.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your device and any access credentials.

Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this policy periodically for any changes. Your continued use of the App after the posting of changes constitutes your acceptance of those changes.