Privacy Policy
Last updated: This policy is effective immediately
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Text Translator mobile application (the "App").
1. Information We Collect
1.1 Information You Provide to Us
When you use the App, we may collect information that you provide directly to us. For example, when you contact our customer support, you may provide us with your name, email address, and other information related to your support request. When you use the translation features, we collect the text, voice, or images that you submit for translation.
1.2 Information We Collect Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App. This information may include:
- Device information, such as your device model, operating system version, unique device identifiers, and mobile network information
- Usage information, such as the features you use, the actions you take within the App, the time and duration of your use, and the frequency of your use
- Location information, but only if you have enabled location services for the App. We may collect your precise location when you use the camera translation feature to provide location-specific translation improvements
- Log information, such as crash reports, system activity, and other diagnostic information
1.3 Information Collected Through Third-Party Services
We may use third-party services, such as analytics providers and payment processors, which may collect information about your use of the App. These third-party service providers have their own privacy policies governing how they use this information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve the App and its features
- To process and deliver translations
- To personalize your experience with the App
- To understand how users interact with the App and to analyze and improve our services
- To respond to your comments, questions, and requests for customer support
- To process payments for premium subscriptions
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with applicable laws and regulations
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, and hosting services. These service providers are authorized to use your information only as necessary to provide these services to us.
- For Translation Services: When you submit content for translation, that content is sent to our translation service providers to process your translation request. These providers may temporarily store this content to provide the translation service.
- For Legal Reasons: We may disclose your information if we believe that such disclosure is necessary to comply with a legal obligation, to protect the rights, property, or safety of us, our users, or others, or to investigate or respond to suspected illegal activities.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
Translation content that you submit through the App is generally not stored after the translation is provided, unless you choose to save it within the App. If you save translations, they will be stored on your device and may be backed up through your device's backup services.
5. Your Rights and Choices
5.1 Accessing and Correcting Your Information
You may access and update certain information about yourself by contacting us at wenbenfanyi2029@163.com. We will respond to your request within a reasonable timeframe.
5.2 Deleting Your Information
You may request the deletion of your personal information by contacting us at wenbenfanyi2029@163.com. We will review your request and delete your information, subject to any legal or contractual obligations that require us to retain certain information.
5.3 Controlling Location Information
You can control whether the App has access to your location information through your device's settings. If you disable location services for the App, we will not collect your location information.
5.4 Managing Subscriptions
You can manage your premium subscriptions through your device's settings. For iOS devices, you can manage your subscriptions by going to Settings > [Your Name] > iTunes & App Store > Apple ID > View Apple ID > Subscriptions.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at wenbenfanyi2029@163.com.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe that we may have collected information from a child under 13, please contact us at wenbenfanyi2029@163.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by updating the "Last updated" date at the top of this policy and, in some cases, we may provide additional notice (such as through the App or via email). We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: